Account deletion

How to delete

Mobile app: Settings → Delete my account.

Web: Settings → Profile & notifications → Delete account. You type your email address to confirm.

If you cannot sign in, send an email with the subject "Account deletion" to info@notussoft.com from the email address registered to your account. Your request is handled as an application under Article 11 of the Turkish data protection law (KVKK) and concluded within 30 days at the latest.

What is deleted

Your profile (name, email, title, photo link), your sign-in details and Google or Microsoft sign-in links, your notifications and notification preferences, your phone notification registrations, your private saved views, your connected email and calendar accounts with their credentials, and synced calendar meetings are deleted immediately and permanently.

Your MCP and API connections are revoked and can no longer be used.

What stays in the workspace

Records you added to a workspace, such as deals, people, companies, notes and tasks, belong to that workspace and are not deleted with your account; they are shown without your name. They are deleted when the workspace owner decides or when the workspace is closed.

Email and meeting activities synced to the CRM from your connected email account also stay in the workspace. If you want them deleted too, remove the connection together with its synced records under Settings → Integrations before deleting your account.

Entries in the security audit log are deleted automatically after 90 days.

If you have a workspace

A workspace where you are the only member is closed together with your account and deleted permanently, with all its data, after 30 days.

If you are the only owner of a workspace that has other members, account deletion stops: first make another member an owner under Settings → Team, or close the workspace.